Knowledge Management in Product Management

Knowledge management in product management involves systematically gathering, organizing, sharing, and analyzing information within an organization. This process helps product teams to efficiently access and use the knowledge to make informed decisions, innovate, and improve product development processes.


Microsoft employs sophisticated knowledge management strategies to support its product management teams. By using internal wikis, shared databases, and collaborative tools like Microsoft Teams, the company ensures that valuable insights and data are readily available to all team members, facilitating better decision-making and innovation.